Getting started

Organizations, roles, and Coach Mode

Understand which workspace owns your data, what each role can do, and when to turn on Coach Mode.

If the same account shows different athletes or features on two devices, check the organization first. Access is determined inside each organization, and workouts belong to the organization where you recorded them.

For the full explanations, follow these guides in order:

What an organization contains

An organization is a workspace for a club, team, facility, or individual. It holds its own roster, templates, live programs, settings, and training history. Joining a second organization does not merge those workspaces.

Your personal login can belong to multiple organizations, with a different role in each. Select the correct workspace before planning, measuring, or exporting.

The three roles

RoleEveryday responsibilitiesAdministrative limits
AthleteTrain, review personal results, complete wellness, and use personal equations and permitted features.Cannot manage a roster or create coaching programs for other people.
CoachManage assigned athletes and teams, build programs, run group sessions, and review results where the plan permits.Cannot manage ownership, the organization’s subscription, coach invitations, or owner-only integrations.
OwnerCoaching plus organization administration, ownership, staff access, and subscription management.Features still depend on the organization’s plan.

Selecting “Coach” as your Profession in Account does not grant the Coach role in an organization. A role is assigned through membership and invitations.

What Coach Mode changes

Coach Mode on: you work with athletes selected from the organization. Roster management and coaching surfaces become available.

Coach Mode off: training and results are scoped to your personal use. This is useful for a coach who also trains.

Enable it in the web sidebar footer or on mobile More. It requires Owner or Coach membership and a team plan such as Lite or above. The individual One plan does not provide team management.

Finish your current sessions and confirm pending uploads before changing your training context. After switching, check the active athlete before recording your next set.

Selected roster versus active athlete

In Coach Mode, an athlete strip appears on training and results screens:

  • The pencil chooses the selected roster: the group you want to work with or review.
  • Selecting an avatar chooses the active athlete: the person whose next set you are recording.

You can select several athletes while only one is the current lifter. “No athletes selected” means you need to choose a roster; it does not necessarily mean the organization has no athletes.

Why your access may differ from another coach’s

An Owner can restrict a coach to assigned athletes. If another coach sees a person you cannot, ask the Owner to check Coaches → your profile → Assigned athletes. A plan upgrade alone does not change those assignments.

Invitations and ownership

  • Invite athletes from Athletes and staff from Coaches.
  • There is no Owner role selector in an ordinary invitation.
  • The current Owner uses Organization → Transfer ownership to transfer control to an eligible verified member. See Transfer organization ownership.
  • Removing a registered member from an organization is different from deleting their personal account.

See Organization settings for ownership and workspace changes, or Solve missing access for an ordered checklist.

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